Lapaas Digital

Tag: Crisis

  • Planning for crisis – Your Response to Unexpected Problems

    Planning for crisis – Your Response to Unexpected Problems

    Most of the time when a big company launches the product, they have also done testing on it and they also do planning for a crisis. But many of the startups don’t even think about this, which may affect them negatively while a crisis occurs. So, planning for a crisis is a necessary thing.

    planning-a-crisis

    What’s in it for me?

    What is meant by the crisis in business?

    crisis-in-business

    We don’t mean to be ready for fluid, earthquakes, volcanoes, etc. by saying planning for a crisis. We are talking to do planning for a crisis, which is similar to the crisis listed below:

    • You started the company, After some months or years, you are facing a problem related to funding. So it can be classified as a financial crisis.
    • Imagine you are owning a company that makes medicines, what if any side effect is done on the consumer by your drug? People will start boycotting you. This can also be classified as a crisis in business.
    • Sometimes maybe, your products are getting banned, because of the war between the two nations.
    • What if the smartphone your company has made will blast into the hands of the customer.
    • Maybe for some reason, your company’s reputation falls down.
    • What if some workers in your factory get injured, the public will criticize your company. Maybe someone will do a court case on you.
    • Starting an online service and the website crash!

    These are some examples of how the crisis looks like in the business world!

    Planning for Crisis

    how-to-plan-a-crisis

    According to your field and business type, your crises can be different. Here, we will discuss in general terms and will take some examples of any field for understanding planning for a crisis well. 

    Analyze the type of crisis that we might face in future

    Let’s consider that you have started a website on which you are providing ebooks and many other similar things. The first step of planning for a crisis is to make a list of the risks. 

    What can appear as a crisis in the future in this particular example?

    Maybe, your site will counter a cyber attack by hackers. The site’s server can be down sometimes, what if the site got hacked, what if the site’s data is lost, what if someone does spam on your site. And hundreds of other possibilities are there. 

    So, this was just an example. You can relate it to your business. The one thing I wanted to explain to you is you should make a list of what type of crisis can occur. This is the first step.

    You should know that not every time a future crisis is visible to us, that simply we have to research particular business and find out the most number of crises that can occur. 

    Find multiple solutions for the crisis

    One of the properties of a crisis is, whenever it comes, you will not have enough time to find out the best solution. Therefore, after making a list of possible crises, you have to research an individual crisis and learn about it. Finding effective solutions for future crisis is an important step in planning for a crisis. Also, read about the companies which have gone through it. It will help you to better understand and find the best solution.

    Because you don’t know which resources are gonna be available to you at that time, what will be the conditions, so try to find more than one solution for each.

    Let’s continue with the example of a website; If your website is crashed, in such case you can upload the backup you have stored before. You can change the hosting services etc.

    Make a CMT that do more than just planning for crisis

    CMT

    If your company can afford it, you can make a CMT (Crisis Management Team)

    That team has to work only on managing crises. Now, you will be thinking that a Crisis will happen suddenly, so why should we spend the resources for CMT? 

    So, not all crises are sudden. In business, there are many things in which you have to keep your watch. 

    Let’s get back to the example of the website;

    Suppose that your website has become a big brand, and you have also assigned a Crisis Management Team (CMT). So now, you don’t have to fear crisis. CMT will do all the things to avoid crises. And whenever it looks like a crisis is coming they will inform you and start solving that. Keeping watch on such activities is also a work of CMT.

    What do I mean by the things on which we have to keep our eyes? If we consider an example of a website, there may happen that competitors are spamming to your website so your website will become slow, functionality will not run completely and your rank on Google or any other search engine will fall down. So, if you have CMT they will keep watch on this kind of activity.

    Don’t ignore feedback and complaints

    Your team should be regularly viewing the feedback of the product. Because it happens many times in history that the brands have lost their brand value because of one bad product. 

    For example, Apple has updated the MacBook’s keyboard and most of the users don’t like it. They complained to Apple. So Apple company changed the new MacBooks with the same old keyboard and also started a replacement program of the keyboard for the users who bought it recently.

    So, Apple is known for its consumer-oriented service. Now, what if Apple ignored the complaints of their customers? Obviously, the MacBooks sales will start falling down. And Apple’s brand value would also be spoiled a little bit. 

    There are many other examples available on the internet that prove the great planning for the crisis of that particular company.

    Test your plan if possible

    Some of the time what happens is, CMT had found the solution for the crisis when they were planning for the crisis. But still, they fail to tackle the crisis. The main reason behind it is, CMT had not tested the plan before. So, when the team fails to exercise the plan it seems that they are not able to fight against the crisis.

    Conclusion

    We should be ready for the crisis by identifying them before they impact us very strongly. Make a list of crises that would come and find their multiple solutions, that whatever the condition is but you can come over that.

    Also Read: Amazing Things You Should Know About Leadership Excellence

    Frequently Asked Questions

  • 10 Ways to Stay Calm During in Crisis

    10 Ways to Stay Calm During in Crisis

    When an intense situation gets into your life, your first instinct may be to panic or be afraid. Moreover, Sadly, it is severe anxiety, depression, and stress attacks that can result in a complete breakdown or heart-related issues.

    For example, many of the world’s greatest kings, business owners, including entrepreneurs, athletes, and artists, could not have reached their potential without learning how to stay calm under pressure.

    Whether you’re an artist or own your own business, poise is a prerequisite to peak performance. When you’re composed, sufficiently practised and self-assured (strong enough to move mental mountains), you are poised for success.

    One of the biggest examples is the year 2020 in which covid19 attacked many countries. But many of the great leaders got panicked on the other hand many saved the country and saved the life of the citizen providing aid to different countries

    WHAT’S IN IT

    ABC technique

    Stay Calm During in Crisis

    The Technique will let you analyze three aspects of a situation:

    1.    Adversity.

    2.    Beliefs.

    3.    Consequences.

    Note down the result of your thought process and understand the situation. Read more.

    Keep Calm

    If possible, keep calm and don’t react immediately. Instead, be patient and collect as much information as possible. Also, Ask yourself a question, Is this going to be an important matter a year from now? If the answer comes in a positive aspect, step back to remove yourself somewhat from the situation. Instead of watching yourself as an active member, try to view yourself as a third-party representative of the situation.

    Be Optimistic

    When stressful situations occur, your mind may go in all directions and some of your thoughts might be negative. So, The more your mind thinks, the more difficult it will be for you to remain patient. Stop yourself from starting to imagine the worst-case scenario. Instead, leave the negative thoughts and get your focus on something positive, no matter how precise.  

    Never Question “what if?”

    Indeed this is the worst question you could ask yourself or the third person in the middle of a crisis starts with “what if.”

    hence, This line of questioning can influence a sheer panic and forces you to process situations that have not occurred and may never happen.

    The “What if” question compounds the fear and gives rise to the problem. Also, Say your business has failed to deliver the project on time. Your first thought may be to think, What if my client decides to hire someone else? That process could easily lead to the question “What if I don’t make necessary payments this month?” on the other hand, focus on the important facts and work for the solution.   

    Self Care of your health

    Stay Calm During in Crisis

    Hence, If you make your health a priority, you’ll be better at handling a crisis. Meanwhile, Get a balanced diet, exercise regularly, and receive enough sleep. Also, Exercise controls the level of stress hormones and helps the body to work at its highest level. By improvising your body, you’ll have better self-control, memory, and emotional intelligence.

    Control of caffeine intake

    When you’re in the middle of a crisis, you might have an urge to run and then break room to grab a cup of coffee. Also, Caffeine may trigger a quick release of adrenaline, which gives you a quick burst of energy and physical strength, which only to be followed by a breakdown marked by fatigue and irritability in various cases. Instead of going for that cup of coffee, soda, or any energy drink, get yourself hydrated with water.

    Contact a trusted friend or mentor

    So, Use your well-wisher support and don’t be afraid to ask for helpful advice within a stressful situation. Sometimes someone who isn’t involved in an emotionally invested situation will be able to see the problem from a different perspective and can help you arrive at practical solutions.

    When you reach out to people you trust and respect, you’ll feel more relaxed. That kind of security will help you control your stress, emotions, and anxiety. As you explain the situation, you may even start to share your thoughts out with someone, which might help you to discover a new approach or solution.

     Unlink

    Stay Calm During in Crisis

    Pull away from the dire situation for a while, even if only for an hour or two. When you give yourself time to process the situation and the surrounding emotions, you’ll be able to approach the situation with a fresh perspective.

    As in your childhood, you might have played various games and stuck in a situation where you were unable to get ahead. Then sometimes you take the time off and get the answer later when you get back. Do comment if this happened with you. And share out your story.

    Create a managing strategy

    Subsequently, a pandemic situation may require you to put in long hours at the work or spend the night working at home. If you remain in this extended state of stress, you may have long-term damage to your health and undermine your ability to make logical, well informed, and rational decisions.

    To get a better managing strategy, develop a habit you enjoy. Perhaps you might choose to exercise in the morning. Take regular walks or sign up for a meditation class. Certainly, Small exercise breaks can increase stamina and imagination skills. These techniques can help you feel more empowered to handle many situations.

    Using Affirmations statements

    Using Affirmation Harnessing Power of Positive Thinking - Lapaas Digital Marketing Company and Institute

    Affirmations are positive statements that can help you to challenge and overcome self-destroying and negative thoughts. When you repeat them often and believe in them, you can start to make positive changes.

    You might also consider affirmations to be unrealistic “wishful thinking.” But try looking at positive affirmations this way: many of us do repetitive exercises to improve our physical health, and affirmations are like exercises for our mind and outlook.

    These positive mental repetitions can reprogram our thinking patterns so that, over time, we begin to think – and act – differently.

    Conclusion

    To sum up in short if you have come this far you have read 10 ways to keep calm in a crisis. All these situations have been applied and used by various successful people you admire or other people admire.

    It’s up to you whether you choose to be calm, control caffeine, have a call with a friend, or stay positive. You can combine or you can develop your habit.

    If this helps you out let us know in a comment.

    Also you can read our blog on Using Affirmation Harnessing Power of Positive Thinking

    FAQ’s