Lapaas Digital

Tag: communication

  • Leadership Responsibility – Everything you need to know

    Leadership Responsibility – Everything you need to know

    In this blog, we are going to explain everything about leadership responsibility.

    The word responsibility suggests The state of being accountable for something. And quite unsurprisingly, a leader is responsible for and everything in the organisation he/she leads.

    A leader does not have the liberty to say that they were unaware of the happenings. And that’s what makes the job of a leader so dangerous or so exciting. Whichever way you would like to see it.

    Let’s dive deep into the article, and before this article ends, I assure you that you will have a basic idea of what is expected of you in a new leadership role.

    WHAT’S IN IT

    leader responsibility

    Qualities in Leaders

    When it comes to activities, there are many things that a leader may have to perform based on the nature, movement and goal of an organisation.

    But one thing that is common in any organisation’s leadership role is that the leader is accountable for anything good and evil in the organisation.

    And instead of being afraid of this fact, take this as an opportunity that you have the privilege of taking the organization and the people associated with the organization in a direction where it can yield maximum results.

    To do this, it is essential to develop certain traits that come in very handy in a  leadership role.

    Communication Skills

    It is a crucial skill of any leader. A leader constantly has to communicate with people. Be it his/her team members or supervisors. It is essential to communicate clearly with your team to bring everyone on the same page towards the same goal. Thus a leader must have the necessary communication skills.

    Confident

    Have you ever been in a situation where one person gave a brilliant solution but communicated it in a little unsure manner? And on the other hand, another person gave a so-so answer but shared it confidently, and most people present there thought that the second person was correct.

    That is how important confidence is. You should have complete faith and trust in the ideas you present, the decisions you take, and, more importantly, the team members. This way, your team will believe in your vision and walk on the path with you.

    Organization skill

    It is an essential skill to have if you are working with multiple team members. Also, It helps in keeping things sorted and makes management less time-consuming. It also helps in easily tracking some loopholes in the process, if any.

    But has been seen very often that too much organisation kills the excitement and joy of doing something. It makes the process dull and boring. Thus it is essential to keep things balanced.

    Happy team under good leadership

    Delegation and empowerment

    As the team grows, it will be nearly impossible to do everything on your own or even be an active part of everything in the organisation. Thus, it is essential to delegate tasks to other capable team members and focus on your organisation’s most critical aspects where your interference is of utmost importance.

    Trust the team members for what they can do, give them any kind of resource they need, and let them do the task. Micromanaging is not a good idea, and neither is it practical in a big organisation.

    Believing in team members and assigning them important tasks helps develop a trustworthy relationship. This way, you can create many leaders under you who are intelligent and capable and have great trust in you.

    Integrity and honesty

    This is one of the utmost vital qualities of a leader; his/her integrity should be unquestionable in any situation. Building trust takes a long, long time but breaking it is elementary.

    Just one lie to your team members, and when people find out the truth, they will never believe you again after that. That fragile trust is. So never break it. Always be honest with your team members about everything that you do.

    Taking responsibility

    Responsibility in a page

    By now, we know how important it is for a leader to take responsibility for everything happening in the organization. But how can a newly appointed leader effectively do that? Let’s explore this question in this part of the blog.

    Understand Organisation mission

    Every organisation has a specific goal for itself, and accordingly, they have a mission statement. It is crucial for everyone in the organisation to be well versed with it. It is not just with the words but with the natural feeling behind those words, and only then can they work in the same direction.

    And as a leader, your job is to go a step further and examine if the mission statement is still valid. Do the organisational goals need any tweaks? And if the plans or the mission statements need changes according to you.

    Discuss them with the other experienced people in the company and conclude changing the goal or mission statement if needed.

    Figure Out the main stakeholders

    Understand who are the key people for your organisation. Whom does the organisation serve? Who has some real power over the organisation, who controls the resources required in the organisation?

    Also, find out what drives each of them. It may be as simple as respect; for somebody else, it may be their profit, which differs. And it will be great if you can figure out these key points beforehand.

    Also, have good communication with these people. Try to befriend them or bring them to a point where they can talk openly to you. And speak to them about the organisation.

    What do they like or dislike about the organisation? What changes do they want to see? These conversations will give a better view of what you are going to deal with.

    Understand Organization structure and culture

    This is a task where you need to give a substantial amount of time. You should go through your entire organization: every part, every team of it. Find out the different systems and processes used in the organization.

    See how effective those systems are, and if needed, don’t shy away from tweaking them. This is very important for the long term efficiency of your organisation.

    The culture of your organization is another very important aspect that most people don’t give importance to. It is essentially essential to consciously shape the cultures to align with the organization’s goal. Thus if you feel that the culture is going the wrong way, it’s time to change!

    Happy team culture is a leader responsibility

    Be Accessible

    One of the major issues that organisations face is that people who work at the ground level, who experience the actual day to day problems in the organisation, don’t or can’t report it to the leaders, who have the power to fix it.

    This may lead to significant issues in the organisation. And the reason behind this may be that probably the leaders are not accessible to them, or maybe they are not sure if it’s safe to speak about a problem to a leader.

    But as you are a new leader, there is no already set image of yours in their mind. So as much as possible, go among the people of your organisation. Talk to them. Mix with them. Have lunch with them. Show them that you are one among them and no alien.

    These simple actions will change the way they approach you, and the chances of them reporting to you directly any issues in the organisation is much higher.

    The constant work

    After executing the above points and fixing the needed parts, it is most likely that new challenges will keep arriving with time. Still, if you constantly stay alert and keep looking for new problems, before the situation turns into something big, you will be able to deal with it swiftly.

    Thus it is necessary to make time in your daily or weekly schedule for problem scanning.

    Try to make a balance between micromanaging things in your organisation and leaving everything on someone else. At least you should be well informed about everything happening in the organisation.

    Also, don’t keep your daily schedule so tight that if you are needed in some part of the organisation on certain days, you can not be present there.

    Conclusion

    Finally, I would like to say that there is no single right way of doing things, but with some presence of mind and smartness (which you have if someone appointed you at the leadership role), most items can be well tackled. This is a leadership responsibility.

    And even if at some point something unexpected breaks, do not stay with it for too long. Learn from it and move on. It is a long journey full of learning, and you are just starting. Start it with joy and not worry and try to keep the joyfulness up and spread it in the organization.

    Also, you can read our blog on Corporate Social Responsibility-The Most Effective Strategy

    FAQ’s

  • Motivating Good Manager – Improving Morale & Engagement

    Motivating Good Manager – Improving Morale & Engagement

    Why do some employees stay in a good mood & are actually happy to go & work daily in their organization?

    On the other hand, why do some employees never look happy while they’re working?

    The reason is a good manager who knows how to inspire and motivate employees.

    Behind this is their morale. Employee’s morale can give you ideas of how they feel emotionally & how much satisfaction they have towards their job & working environment as well.

    And it’s the responsibility of good managers of the organization to uplift the morale of all employees.

    The way your employees feel & perceive their working environment will impact their level of productivity.

    A person who has high morale will be happy & they’ll enjoy their work. On the other hand, those who have low morale will seem dissatisfied & their approach towards their work will also be negative.

    Employees who have high morale are always motivated to do their job & they also uplift the other members of the organizations. They spread positivity around the working environment & they also maintain a positive & healthy relationship with the other workers. 

    Employees who have low morale are the exact opposite of those who have high morale. They couldn’t be able to work with their full concentration & have a negative mindset all the time despite the fact they are fully capable of doing great in their work.

    This results in their poor performance & ultimately impacts the whole organization’s performance.

    Motivating Good Manager

    Now I’m sharing some ways to improve your employee’s morale & engagement in your organization, below are the measures on how to motivate your employee in the workplace-

    WHAT’S IN IT

    Communicate with every employee

    good manager Communication skills

    I know by reading the heading many managers get frightened & talk to themselves that I don’t have that much time to talk with every employee.

    But trust me, having one on one sessions with every employee would uplift the immense morale of your employees & makes you a good manager as well.

    It may seem very time consuming but if you let your employees express themselves without any pressure about the work culture it will bring positivity within them.

    By asking questions like- You’re happy with the working culture?

    Are the team members & your team leader supportive or not?

    Are you happy with the work which was assigned to you? Will give a sense of importance & worth to each & every employee.

    After this, their morale will also be uplifted & productivity level will also be increased.

    Keep updated your employees

    a good manager is updating an employee

    Have a meeting with the management staff of employees give them an update about any company’s information which could affect the work of some employees, like- change in due dates, an increase in workload, changes in the work which they are doing, etc.

    Interaction like this with manager and employee is very crucial for your organization to operate smoothly.

    But just giving updates is not enough, you have to check whether everyone understood what you said. This is how good managers motivate employees in the workplace.

    Like if you have given an update work change for a particular group of employees, then you must stop by whenever possible to check their update if everything is running smoothly or not. 

    By checking on your employee’s they will feel they are important in their workplace & they will work more efficiently.

    Develop a Happy & Productive work environment

    how to motivate employees and make happy work environment

    Try to create an environment in which if any employee enters they just couldn’t feel like they are important & no one should feel like they are being sidelined, they must feel like they’re a part of the family. That’s what a good manager’s role is.

    And the environment has to be created by the leaders of the organization’s managers, supervisor & staff how they behave with each other and how to motivate employees in the workplace.

    Like- How they respond to any crisis which comes on the company, how they support & celebrate each other’s success & how they support each other in the bad times to each other.

    And one of the most important factors of an ideal working environment is “Teamwork”. Each & every member of the company knows their part of jobs & their ultimate goal is to take their company to the next level by manager and employee working together.

    Become an Unbiased Mangers

    Let’s face it everyone has their favorite employee in their organization. But if you show biases towards one employee then other’s morale will go down & with that their productivity level also, this is not how to motivate employees in the workplace

    So from the next time, you must treat each & every employee equally & unbiased like a good manager.

    Give Appreciation

    Good Managers Give Appreciation

    Not just in the workplace but in general nobody likes to do something more than once if they won’t get the credit which they deserve for their work. 

    According to business.com, many employers assume that money is the main reason why employees quit, but only 12% of the workers leave a company because they want a raise or could earn more elsewhere. 

    In fact, according to a survey of 2285 U.S professionals, 9 out of 10 said they were willing to earn less money if it meant the work was more meaningful.

    So by giving appreciation to your employees it’ll not only boost their morale, but they will feel more motivated to do better in the future, this is one of the best examples of how to motivate employees in the workplace.

    Doesn’t matter if the milestone of their success in the workplace is small or huge, always appreciate their work & they will help your company to rise even further by their work.

    Set an Example

    Whatever results, discipline, the behavior you expect from your employee, make sure you also do the same in the process of how good managers motivate employees in the workplace.

    Like-be on time at the office, always ready to help others, solve the problems with little fuss. If you expect something from the employees & you’re living on to your words, your respect in their eyes will increase & they will do what you’ve said.

    Show you Care

    Good managers Show you Care

    You don’t have to follow Steve Jobs to lead your employees. By being supportive & caring you can achieve the desired result which you want from the employees.

    To care about your employee makes you a good manager that not just wants to extract work from employees. But who knows how to connect on an individual term with every employee which is the key to know how to motivate employees at work.

    Celebrating your employee’s birthday, giving a present for their performance, wishing for their anniversary, gives a feeling of importance to your employees. 

    And this will impact on their morale positively & they will give their best in their work. And you will gain respect & loyal employees, due to simple acts of kindness.

    Take their Feedback

    Have a monthly feedback session in which you encourage each & every employee to give their feedback related to work or anything related to their organization. 

    Make sure everyone has a say, especially shy ones they don’t open up easily, so make them comfortable & make them share their feedback, in the process of how to motivate employees at work.

    Inspire your Employees

    how to motivate and inspire employees

    Managers know how to motivate employees at work, it’s the prime task of their job. Whenever your employees working with low morale or some crisis came into your organization.

    That’s when a good manager needs to step up to uplift the morale of the whole working environment. You have to inspire them with your speech, sharing your story of how you have dealt with this kind of situation or lighten up the mood of your employees by cracking jokes.

    Let them try New Ideas

    how to motivate employees

    Let your employees show their creativity, this enhances the process of how to motivate employees at work. First, listen to their ideas of how they are going to work differently if you think let’s give it a shot then let them do it.

    If something went wrong then don’t blame them for trying something, instead, try to understand with your employee what went wrong & fix it.

    Give them freedom

    If you give your employee a chance to take responsibility for a specific portion of the project. Then it will give them a sense of control in their job, they will feel empowered, freedom.

    This will increase the level of productivity within them & it will also increase their morale too.

    Treat them as a team member

    team members of a good manager

    If you work together & everyone on the same page then it’s become easier to achieve the organization’s goals.

    Let your employees be involved in decision making, planning & let them have their say in the project, this is how to motivate employees as a manager.

    If your employees feel involved in projects it will definitely increase their morale, confidence, awareness about the work, decision-making skills.

    When you work together you all have a single focus to achieve specific goals & this creates a healthy relationship between manager and employee of the team.

    Make them come out from their comfort zone

    Don’t let your employees settle in their comfort zones. They have untapped potential which they themselves don’t even know. 

    Give them new roles or responsibilities to fulfil & this will help them to develop new skills.

    Change your way to criticize

    Not every employee can give a great performance, sometimes their performance could take a dip. 

    So instead of mocking them in front of everyone for their poor performance, talk privately. Ask them what went wrong? & try to find why his performance is not up to the mark? & motivate him/her to do a good job in the future.

    Make Incentive & Salary looks attractive

    Good manager Make Incentive & Salary looks attractive

    If your situation in organizations allows you to set the salary higher compared to your competition in the market, then you should. Because for many of the employees, money is their motivation to work for. 

    And always show your appreciation to your employees those who are working hard by giving them incentives.

    Conclusion

    If you’re expecting a high-level performance from every employee in your organization, then you must keep a track of their morale. 

    If you connect with every employee on a human level then they’ll get a sense of importance, their morale will get higher, they will get more confident. And this will eventually lead to a good performance from every employee.

    Also read our blog on Building A Happier, More Satisfied Team

    FAQ‘s

  • Six Ways to build communication skills

    Six Ways to build communication skills

    Communication is the base to exchange our thought with each other. We understand other people’s thoughts just because of communication. Therefore, all of us must build communication skills. We have often seen many people hesitate to talk with other people. This happens because they have a lack of communication skills.

    No one can master communication skills. It may take a lifetime to build our communication skills. All we can do is improve our communication skills by learning and practising. Building communication skills makes us impressively communicate our thoughts.

    WHAT’S IN IT 

    Introduction

    The Best Tips on How to Write Research Paper Introduction – EssayDragon.com

    When we talk about communication skills, the first and primary question arises: What is communication? Simply, communication is the act through which we transfer or exchange our thoughts and information with one another. In communication, two or more persons participate in communicating with each other.

    Now, we know about communication, but here’s another question, What do we mean by communication skills? Communication skills are the skills and abilities that we all use while communicating with people. Communication skills allow us to represent our emotions, thoughts and information impressively.

    Types of communication

    We all use different types of communications for communicating with others. Such kinds of communications provide us with a different medium through which we interact with people. There are three major types of communications that we all use for communicating. They are:

    • Verbal communication
    • Non-verbal communication
    • Visual communication

    Verbal communication

    Verbal communication is the communication in which we communicate with other people by speaking. This type of communication is also called ‘oral communication’ where we transmit orally with another person. We use such communication during calls, presentations, face-to-face conversations, meetings, etc.

    Non-verbal communication

    Basically, in non-verbal communication, we use non-verbal mediums to communicate. In such communication, we exchange our thoughts by writing, body language, sign, gestures and facial expressions. It is useful for expressing our emotions and feelings. We use open body and close body language to express our thoughts.

    Visual communication

    In visual communication, we use sketches, drawings, charts, graphs, photographs to communicate our thoughts and information. We use visual communications for supporting our verbal and non-verbal communications. This visual feel helpful for creatively expressing our thoughts and information.

    Elements to focus on communication skills

    Communication skills let us communicate in a better way. In our life and even in business, we need to focus on the main elements of communication skills. These elements will help us in improving our communication skills.

    They are:

    • Speaking 
    • Listening
    • Writing
    • Reading

    Speaking

    Ways to build communication skills

    Focusing on our speaking will improve our verbal communication. All we need to do is just practice and practice. We can improve our speaking skills only when we speak. Try to talk with people. We can also improve our speaking skills by speaking in interviews, presentations, conversation with other people, calls, video conferencing, etc. This will automatically improve our speaking skills. So, try to speak frequently.

    Listening

    Another active element of communication skills is listening. Have you ever seen a child, how do they learn their communication skills? Just by listening to their parents. We can’t improve our communication skills without listening skills.

    All we need to do is just listen to Some motivational speakers, successful people. And try to understand how they communicate with the audience. This will eventually improve our communication skills.

    Writing

    It is another powerful element of communication skills. Writing helps us to improve the writing skills that we all use to communicate with others through writing. We can improve our skills by writing every day. We can write letters to our friends either in paper or messages, writing a routine diary, posters, emails, etc.

    Reading

    Reading is another best element of communication skills. It is challenging to master this technique because nowadays, people spend less time reading. Therefore, for building these skills, all we need to do is read. Read a daily newspaper, book, novel, magazines, etc. The more time we’ll spend reading, the more our skill will improve.

    Six ways to build communication skills

    Ways to build communication skills

    We all want to build communication skills. Many people try several techniques to develop communication skills, but nothing happens. We have seen many people start building communication skills, but they quit in between. They do so just because of a lack of determination. 

    Therefore, to build communication skills, we all need to be determined to learn communication skills. We can’t build communication skills in a day. We need to work continuously work on it without quitting. 

    Here are some effective six ways to build communication skills.

    • Spend alone time for thinking
    • Read quality books and articles
    • Write before you say
    • Practice saying more in fewer words.
    • Try to do public speaking and also ask feedback.
    • Active listening

    Spend alone time for thinking

    For building excellent communication skills first, you have to stop talking and need to spend some alone time for thinking. You have to do your inspection. Just think about yourself and what you want to do. And try to communicate all those things in your mind itself. 

    After a busy day, spend some time and think about what all you did the whole day and what all conversations you had with people. This will help you to remind and focus on your critical areas of communications.

    Read quality books and articles

    We have discussed old reading before also. Reading is key to building excellent communication skills. It will give you new ideas, and it will also increase your knowledge. Always read high-quality books, articles, blogs, etc.

    This will give you ideas and will build your communication skills. You will learn how you can write in an impressive way of communicating and will also improve your pronunciation and verbal communication.

    Write before you say

    Before communicating with people, you can write and read what you want to say. Many times it happens when we try to communicate we forget what we want to say and also we don’t get words which we need for communicating. Therefore, for building communication, first, write all the points that you want to say and then read it twice or thrice. 

    Through this technique, you will not face such problems and can communicate easily with others. After a period automatically, your communication skills will build up, and you will no longer need this technique for communicating.

    Practice saying more in fewer words

    For building effective communication and for being an effective communicator, you need to say more in fewer words. You have to describe all the things clearly and concisely. So practice daily and try to say more in fewer words. You can exercise this technique by writing emails, memos, letters, messages. You can also write a routine diary as well. 

    This technique will help you in building your communication skills, and you can communicate in a better way than before.

    Try to do public speaking and also ask feedback

     It is also one of the most effective ways of building communication skills. Try to do public speaking. Whenever you get a chance, don’t miss it, use it to develop your communication skills. Whether it’s a class presentation, marriage or birthday, whatever, try to speak in public.

    And afterwards, ask four friends for your feedback. And next time try again and improve the points which you lacked in previous ones. This will not only build your communication skills but also increase your confidence.

    Active listening

    We have discussed these earlier also. For becoming an excellent communicator, you have first to need to become a good listener. You have to become an active listener. You need to listen to what other people are saying to you. Just listen to them carefully and respond to them based on what they have said. 

    This technique will help you to converse in a better way. Through these people will engage with you and they will also cooperate with you for making conversation.

    Conclusion

    Communication is necessary for communicating with other people. We can’t understand other people’s minds and thoughts without communication. And for communication, we all need excellent communication skills for expressing our feelings and for sharing our information with other people. Therefore, for persuasively expressing ourselves, we all need to build our communion skills.

    Building communication skills is not much difficult. All we have to do is practice daily. We should never quit building and improving communication skills. We can never master communication. So, we should keep practising and learning without stopping.

    Also You can Read our Blog on How To Be An Effective Coach And Mentor?

    FAQ’s